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Clinics & Emergency Care

Clinical software usually treats the insurer as an afterthought and the patient as someone who phones. This solution puts pre-authorisation in the clinical flow and gives the patient a portal that books, queues and pays.

Appointment to insurer settlement

Clinicians walking a hospital corridor, reviewing a patient file.

What it covers

01

Emergency department

ED triage and ED visits, ambulance hand-off, and a live ED board for the department wall.

Ambulance hand-off and walk-in arrivals converging on triage, which opens an ED visit and posts to the department board.
02

Outpatient clinics

Clinic types and shifts by day, specialty definitions with their own sidebars, practitioner attendance and a public queue board.

03

Clinical decisions

Clinical order rules with triggers, ICD-10 coding, complaint and diagnosis multi-select, and material consumption recorded against the encounter.

A clinical order rule triggering ICD-10 coding, complaint and diagnosis capture and material consumption, all recorded against the encounter.
04

Specialty scoring

Validated instruments where they matter: PASI, EASI and DLQI for dermatology with skin lesion and biopsy records, and cardiac risk assessment.

05

Dental charting

A full-mouth chart in FDI, Universal or Palmer notation, across permanent, primary and mixed dentition. Findings are recorded per tooth and per surface, carried alongside a periodontal chart, and the treatment plan is generated from the chart rather than typed beside it.

06

Insurance

Insurance plans, patient policies, pre-authorisation requests and claim batching — with healthcare invoice types keeping the payer split clean.

A patient policy passing through pre-authorisation, then splitting into a patient share and an insurer claim that is batched to the payer.
07

Pharmacy

Pharmacies, pharmacy staff and pharmacy orders with lines, dispensed against the clinical order.

A clinical order becoming pharmacy order lines, dispensed against that order.
08

Patient portal

A public site in Arabic: appointment booking, doctors, services, the live queue, a patient home and online payment.

A public Arabic portal offering appointment booking, the live queue and online payment.

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